While we do our best to minimize outages, it is impossible to keep the power on 100% of the time. So, when outages occur, please take the following steps.
- Check your meter to see if the display is on.
- Check your breaker which is typically located under the meter. If the breaker is tripped you can reset it by firmly pushing the breaker to the off position, then back on.
- Look around the neighborhood for lights. This helps us determine how widespread the outage is.
If the power is still out, call Vigilante Electric at 683-2327 or (800) 221-8271. You can use these numbers 24 hours a day, seven days week. During the work hours these numbers will connect you to office personnel who will take your relevant information and dispatch line crews. Week nights and weekends these numbers take you to a recorded message that provides you with contact numbers of on-call staff in your area.